FAQs

🏗️Product & Technical Questions
What is the coverage rate for your Imprinted Concrete Sealants?
As a general rule, 25 litres of our premium sealant will cover approximately 75 to 80 square metres for a single coat. This depends heavily on the porosity of the concrete and whether it has been sealed previously. For a first-time application, we always recommend applying two thin coats rather than one thick layer.
Can your sealants be applied to damp or wet concrete surfaces?
No. Concrete surfaces must be completely dry before application. Sealing over moisture traps water vapor under the resin coating, which causes the sealer to turn a cloudy or milky white colour (moisture blush). Ensure the surface has had at least 24–48 hours of dry weather before sealing.
What is the difference between a Matt and Gloss finish sealant?
Our Gloss sealant contains a higher solid-resin content that leaves a highly reflective, protective wet-look shine on the surface. Our Matt sealant provides the exact same industrial-grade protection against UV and oil stains but uses specialized matting agents to leave a natural, non-reflective finish that highlights the raw texture of the stone.
Are your Surface Colour Hardeners UV-stable?
Yes. All Multicrete Surface Colour Hardeners are manufactured using pure, premium iron-oxide pigments. They are 100% UV-stable and engineered to withstand intense sunlight without fading, ensuring your pattern imprinted concrete driveway or patio retains its vibrant colour for decades.

🛒 Trade Accounts & Ordering
How long does it take to approve a Trade Account?
We know your time on the job site is valuable. Our trade counter team reviews applications throughout the day, and most accounts are fully approved and activated within 2 to 4 working hours. You will receive an automated email confirmation with your trade portal login as soon as it is ready.
Can I buy from Multicrete if I am a DIYer / homeowner?
Absolutely. While we manufacture professional-grade materials built for the rigours of trade use, our online store is fully open to the public. DIYers can purchase the exact same high-quality sealants and tools that the experts use, and our technical team is happy to provide free advice on how to apply them.
Do you offer volume or bulk-buy discounts?
Yes. While Trade Account holders instantly unlock discounted tier-pricing across the entire website, we also offer custom quotes on bulk, full-pallet, or container-load orders. If you are quoting for a large commercial or civil project, please contact our trade desk directly for project-specific rates.

📦 Shipping, Collection & Returns
How quickly can I collect my order via Click & Collect?
If the items are in stock, Click & Collect orders are typically ready for pickup at our Haslingden trade counter within 1 to 2 hours. You will receive a "Ready for Collection" text or email. Our trade counter is open Monday through Friday for fast, seamless loading straight into your van.
What are your delivery times and shipping zones?

We ship nationwide across the UK. Standard delivery typically takes 2 to 3 working days, but we also offer a Next-Day Delivery option at checkout for urgent site requirements. Because liquids and heavy powders require specialist chemical couriers, shipping rates are calculated dynamically at checkout based on weight and your postcode.